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Category: Your Account

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Lost Password

How do I Reset My Password?

If you have lost or forgotten your password, you can reset your password by clicking the “Lost Your Password” link on the Sign In page, or by clicking here. Enter your username or email address in the form that appears and click the “Reset Password” button. This will send an email to the associated account […]

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Managing Your Wishlists

Overview Montana’s MarketPlace wishlists allow customers to easily keep track of their favorite products. Customers can create multiple wishlists, control the privacy settings for each least, and choose to share their lists via social media and email. Once a list is created,  a URL (web link) is generated, allowing customers to share their wishlists with family and friends. View and […]

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Contact a Seller

To contact a seller, visit the Seller’s store page and click the  button  below the store banner. A message window will appear: Enter in a topic on the subject line.  Be sure to include your Order number (if applicable). Notification When a customer creates a new support ticket, the seller is notified via email and receives a […]

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Messages with Store Owners

Customers can view and respond to their messages with Store owners by selecting Messages with Store Owners in their account. To view the message, select the Topic number.

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View Your MountainPoints

Logged-in customers can view their MountainPoints at the top-right-side of the website. You can also view your current MountainPoints earnings and redemption history by clicking on My MountainPoints from Your Account.  

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Viewing your orders

Your account page lists your most recent orders.  To view all of your orders, select “My Orders” from the menu in your account. To view the details of an order, select the order number for that order. Order Details The order details is a receipt of your purchase.  Notes from the Seller are displayed at […]

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Manage your account

Login here to access your account.  Customers can view orders, update billing and shipping information, and access store support messages.  MountainPoints and Wishlists are also managed from My Account.    

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